WHY IS THE BEATER BAR ON MY UPRIGHT VACUUM NOT SPINNING EVEN THOUGH THE UNIT IS ON?

If the beater bar is not spinning when the stick vacuum is powered on, it could mean: The beater bar cover is not closed all the way- make sure the cover is “snapped” securely shut and metal tabs are making solid contact. The beater bar was not fully or properly installed- remove beater bar and reinstall following the user manual instructions. The beater bar is tangled or jammed- remove beater bar, clear any tangled fibers/hairs and remove any jammed debris, then reinstall following user manual instructions.

Models: STEVA+ STP010 / VAC+ VAP010